Automation will likely concentrate on standardized, repetitive steps. Robotic shampoo stations can handle washing and scalp massage with consistent pressure and temperature. Automated blow-drying systems can maintain preset airflow and heat profiles. AI-powered front-desk tools already manage bookings, reminders, payments, and retail reorders. Color mixing for standard formulations can be automated for precision and repeatability.
In tightly controlled conditions, simple maintenance trims may be possible with guarded guides and smart clippers. However, personalized consultations, bespoke haircuts, advanced texturizing and layering, corrective color, and mid-cut adjustments still demand human creativity, taste, and responsiveness. The relational, therapeutic nature of the salon experience is also inherently human.